Are the prices on the board final?
Yes, for the job listed. The board price covers parts and labour for that job on your car size, before 9% GST. If the inspection finds anything else, we send photos and a quote on WhatsApp first, and nothing extra is done until you reply yes.
Which car size am I?
Small is an engine up to 1.6 litres, like a Vios, Jazz or Picanto. Medium is 1.6 to 2.0 litres, like a Corolla Altis, Civic or Mazda 3. Large is above 2.0 litres or a seven-seater, like an Alphard. Continental is any BMW, Mercedes-Benz, Audi, Volkswagen or Volvo.
How long does a standard service take?
About two hours. Drop the car at the counter by 10am and it is usually ready by noon; a major service is ready the same evening. You can wait in the lounge, or walk five minutes to Expo MRT or the Changi Business Park offices and collect after work.
Will servicing at Redline affect my new-car warranty?
Generally, no. A new-car warranty normally stays valid when servicing follows the maker's schedule with parts and oils that meet its specification. We record part numbers on every job card, keep the receipts and stamp your service book, so you have proof if the dealer asks.
Do you handle accident insurance claims?
Yes, with most Singapore motor insurers. We arrange towing, help you file the accident report within 24 hours, meet the surveyor and repair the car in our own panel and paint booth. You pay only your policy excess, if one applies.
Can you collect and return my car?
Yes. We collect from Tampines, Bedok, Simei, Pasir Ris and Changi Business Park for S$30 each way, free for jobs above S$800. The car comes back washed and vacuumed, with the invoice and your old parts bagged in the boot.