Example website · fictional business·See all examples
Stacks of sawn timber planks under a steel shed roof
Papan Trade Supply

Papan Trade Supply

Hardware and building materials for contractors, sold over a trade counter on Jalan Papan, Jurong. Order by 4 pm for the next morning's run.

Open a trade account

Cut-off 4 pm on weekdays and 12 noon on Saturday, for the next morning's run.

Prices

The lines contractors order most, in Singapore dollars before 9% GST. Walk-in buyers pay the counter price; trade-account holders pay the account price. 9,930 lines across eight aisles, about 8,000 of them on the shelf.

On the shelf at Jalan Papan todayOrdered in, 2 working days

Timber & board860 lines, 710 on the shelf
Plywood sheets stood on edge
Plywood sheets stood on edge.
Timber and board prices, before GST. Lines marked 2 days are ordered in; the rest are on the shelf.
ItemCounterAccount
Marine plywood 18 mm, 4 × 8 ftper sheet62.0056.40
Formwork plywood 12 mm, 4 × 8 ftper sheet27.5024.90
Meranti plank 1 × 6 in, 12 ftper length14.8013.40
Kayu, sawn 2 × 3 in, 12 ftper length9.608.70
MDF board 18 mm, 4 × 8 ft2 daysper sheet46.0041.80
Cement, sand & blocks210 lines, 196 on the shelf
Bags of cement stacked on a wooden pallet
Bags of cement stacked on a pallet.
Cement, sand and block prices, before GST. Lines marked 2 days are ordered in; the rest are on the shelf.
ItemCounterAccount
Portland cement, 50 kgper bag7.406.75
Washed sand, 1-tonne jumbo bagper bag58.0052.50
Concrete hollow block, 100 mmeach1.351.22
Tile adhesive, 25 kgper bag16.5014.90
Liquid waterproofing, 20 kg2 daysper pail118.00106.00
Steel & mesh340 lines, 260 on the shelf
Ribbed steel reinforcing bars stacked side by side
Ribbed reinforcing bars, stacked.
Steel and mesh prices, before GST. Lines marked 2 days are ordered in; the rest are on the shelf.
ItemCounterAccount
Rebar T10, 12 mper length9.208.40
Rebar T13, 12 mper length15.6014.20
BRC mesh A7, 4.8 × 2.4 mper sheet46.0042.00
Tie wire 1.6 mm, 20 kg coilper coil42.0038.00
Hollow section 50 × 50 × 2 mm, 6 m2 daysper length38.0034.50
Fixings & anchors2,860 lines, 2,410 on the shelf
Screws and nylon wall plugs on a wooden board
Screws and nylon wall plugs.
Fixings and anchor prices, before GST. Lines marked 2 days are ordered in; the rest are on the shelf.
ItemCounterAccount
Wall plugs with screws, 8 mmbox of 1006.806.10
Sleeve anchor M10 × 75box of 5024.0021.60
Chemical anchor, 380 mlper cartridge28.5025.70
Self-drilling screw 12g × 25 mmbox of 50022.0019.80
Concrete nails, 2 inper kg4.203.80
Plumbing1,480 lines, 1,150 on the shelf
Grey uPVC pipes piled on a building site
Grey uPVC pipe in lengths.
Plumbing prices, before GST. Lines marked 2 days are ordered in; the rest are on the shelf.
ItemCounterAccount
uPVC pipe 100 mm, 5.8 mper length32.0029.00
uPVC pipe 25 mm, 5.8 mper length9.808.80
Copper pipe 15 mm, 6 m2 daysper length42.0038.00
Stainless floor trap, 100 mmeach18.5016.60
uPVC solvent cement, 500 gper tin9.508.50
Electrical1,960 lines, 1,520 on the shelf
An electrician on a ladder holding a length of cable
Cable being dressed on a ladder.
Electrical prices, before GST. Lines marked 2 days are ordered in; the rest are on the shelf.
ItemCounterAccount
PVC cable 2.5 mm², 100 mper roll58.0052.00
PVC conduit 20 mm, 2.9 mper length1.901.70
Cable trunking 50 × 50 mm, 2.4 mper length6.405.80
LED site floodlight, 50 Weach32.0028.80
Industrial plug and socket, 32 A2 daysper set24.0021.60
Paint & sealants1,580 lines, 1,230 on the shelf
White paint pails stacked on a building site floor
Paint pails on a site floor.
Paint and sealant prices, before GST. Lines marked 2 days are ordered in; the rest are on the shelf.
ItemCounterAccount
Sealer primer, 18 Lper pail38.0034.20
Emulsion paint, white, 18 Lper pail62.0056.00
Neutral-cure silicone, 300 mlper tube4.203.80
PU foam, 750 mlper can9.808.80
Bituminous paint, 5 L2 daysper tin24.0021.60
Safety & site640 lines, 590 on the shelf
Safety helmets in white, yellow, orange and blue racked on a wall
Safety helmets racked by colour.
Safety and site prices, before GST. Lines marked 2 days are ordered in; the rest are on the shelf.
ItemCounterAccount
Safety helmet with chin strapeach6.505.85
Safety boots, steel toe capper pair26.0023.40
Full-body harness, double lanyardeach68.0061.00
Barricade tape, 500 mper roll5.204.70
Floor protection sheet, 50 mper roll29.0026.10

Can't see it? Send a photo, a sample or the part number and the counter will usually find it within 48 hours. Ask for the full 64-page price list.

  1. Send your list by four.

    WhatsApp a photo of it, email a bill of quantities or read it out at the counter. Prices and stock come back within two hours.

  2. We pick it tonight.

    The pickers start at 4 pm. Every line is counted twice, and the delivery order carries your PO number and site.

  3. Lorries leave at dawn.

    Six lorries pull out of Jalan Papan between 5:15 and 5:50 am, ahead of the jam on the AYE and PIE.

  4. Drops done by nine.

    West sites from 6:30 am, the East by 9:30 at the latest. The driver sends you a photo of the signed DO.

Tomorrow's 7 am run

Six lorries, six parts of the island. Type the postcode of your site to see which lorry brings your order and when it gets there.

Cut-off 4 pm on weekdays and 12 noon on Saturday, for the next morning's run.

Run sheet · out of Jalan Papan, Monday to Saturday

Lorries on the morning run, their areas, departure times and drop windows
LorryAreasLeavesOn siteCrane
1Jurong, Tuas and the West Coast5:50 am6:30–8:00 am1.5 t
2Bukit Batok, Choa Chu Kang and Tengah5:50 am6:45–8:30 amNo
3Woodlands, Yishun and Sembawang5:30 am7:00–9:00 amNo
4The city, Toa Payoh and Bukit Merah5:30 am7:00–9:00 am1.5 t
5Ang Mo Kio, Serangoon, Sengkang and Punggol5:15 am7:15–9:30 amNo
6Geylang, Ubi, Bedok, Tampines and Changi5:15 am7:15–9:30 amNo

Delivery is free above S$800 before GST, S$45 below that. A crane drop is S$120.

Same day in the West: order by 12 noon for a drop between 2 and 6 pm. Night and early-access slots for factories and live sites are booked a day ahead. Jurong Island and Sentosa on request.

Trade account

  • 30-day terms, limits from S$5,000
  • Account prices, about 9% under the counter
  • Your PO on every DO, one statement a month
  • Approved in two working days

S$0

to open, and no yearly fee

Apply for an account

You will need your ACRA business profile and two trade references. One account covers all your sites.

Apply, or send your list

Someone at the counter reads every message from 7 am to 6 pm on weekdays and until 1 pm on Saturday. Lists usually come back priced within two hours.

I would like to

A reply within two working hours.

Thanks! This is an example website, so no message was sent.

On our runs this month

Sixteen of the 412 sites our lorries reached between 1 and 28 October.

A concrete slab with its reinforcement steel tied and waiting for the pour, seen from above

Tengah housing precinct · Tuas South factory fit-out · Jurong West Street 91 upgrading · Bukit Batok condo podium · Woodlands warehouse racking · Yishun lift upgrading · Toa Payoh shophouse A&A · Kallang Way cold room · Ubi office fit-out · Tai Seng data-hall cabling · Bedok market re-roofing · Tampines void-deck repairs · Changi North hangar extension · Punggol school extension · Pasir Panjang terrace rebuild · Clementi clinic renovation

Why the counter opens at seven

I spent eleven years as a site supervisor, and most mornings I stood at the gate until ten, waiting for materials that should have come at seven.

In 1998 I bought one lorry, rented a shophouse unit in Sungei Kadut and started Papan with a list of thirty contractors I knew. Papan is Malay for plank, and plywood and kayu are still what most of you come in for first.

We moved to Jalan Papan in 2006. Today there are 42 of us and six lorries. The counter opens at 7 am because that is when sites start, and the cut-off is 4 pm so the pickers have time to count every line twice.

If something we sent is wrong, call me. My number is on every DO.

Lim Kok WahFounder, Papan Trade Supply

A hardware shopkeeper sorting tools at a counter crowded with fittings, hand tools and small parts
A trade counter's working wall: fittings, hand tools and small parts within reach.

Before you order

Is there a minimum order? No. We deliver orders of any size. Delivery is free above S$800 before GST and a flat S$45 below that, and collection from the Jalan Papan counter is always free. Counter orders are usually picked and ready to load in about 30 minutes, so phone ahead and drive straight to the bay.

What time is the cut-off for next-day delivery? 4 pm, Monday to Friday, for the next morning's run, and 12 noon on Saturday for Monday's run. Lorries leave Jalan Papan from 5:15 am and most drops are done by 9:30 am. Sites in the West can also get a same-day drop between 2 and 6 pm if the order is in by noon.

How do I open a trade account? Fill in the form on this page and choose “Open a trade account”. We ask for your ACRA business profile and two trade references, and approval usually takes two working days. Limits start from S$5,000 on 30-day terms, and you can order on account the same day you are approved. There is no fee to open one.

What is the difference between the counter price and the account price? The counter price is for walk-in buyers who pay on the spot by PayNow, NETS or card. The account price is for trade-account holders and is about 9% lower on most lines. For larger jobs we also fix prices for the whole project from your bill of quantities, so they do not move halfway.

Can you get items that are not on the shelf? Yes. Lines marked “2 days” are ordered in from our suppliers and reach Jalan Papan in two working days. For anything else, send a photo, a sample or the part number and the counter will usually find it within 48 hours, including discontinued fittings for upgrading works.

Do you issue GST invoices and accept purchase orders? Yes. Every delivery comes with a delivery order that quotes your PO number and site, and every invoice shows GST at 9%. Trade-account holders get one statement a month covering all their sites. We accept PayNow, GIRO, bank transfer, cheques and major cards.

What is your returns policy? Unused stock in its original packaging can come back within 30 days for full credit. Cable, pipe and timber cut to length, and special orders, cannot be returned. If anything arrives damaged or wrong, tell us within 48 hours and we replace it on the next run at no charge.

Can the lorry crane lift to an upper floor? Two of our six lorries carry a crane that lifts up to 1.5 tonnes about 10 metres from where the lorry parks, enough for a first-floor slab or a low rooftop. Book the crane with your order; it costs S$120 per drop. Higher lifts need your site's tower crane or hoist.

A long warehouse aisle lined with shelving and stock, a worker walking at the far end

Visit the counter

Jalan Papan, Jurong Industrial Estate
Singapore
Opening hours
Mon – Fri7:00 am – 6:00 pm
Saturday7:00 am – 1:00 pm
Sun & PHClosed
Send your list